The Nigeria Social Insurance Trust Fund (NSITF) has stated clearly its new direction, which is targeted at changing the narrative of the Fund towards improved service provision.
These services were stated by the Ag. Managing Director/CE of the Fund, Dr. Kelly Nwagha, when he hosted the National Coordinator/Chief Executive Officer of Servicom, Mrs. Nnenna Akajemeli, who was on a courtesy and advocacy visit to the Fund’s Headquarters in Abuja.
Dr. Nwagha listed these services to include the preventative services, whereby the Fund ensures that the health, safety and wellbeing of all employees are guaranteed in the work place or in the course of work.
This service of the NSITF engenders improved productivity of the employees, which in turn ensures more revenues for the employer.
However, should accidents or diseases occur, he added, the Fund provides Rehabilitative cum Curative services. This has to do with the reimbursement of the cost of healthcare services incurred by the injured employees, provision of artificial limbs or members etc, as the result of the accident/disease in the course of the employment. This is to enable injured employees improve their working capacity.
In addition to these services, Dr. Nwagha stated that the Fund equally provides compensatory services, which include payment of disability claims, periodic payment to the next of kin of a deceased employee, payment for loss of productivity to the employer etc.
He also disclosed that the Fund has paid about N1billion to injured employees, arising from over 13,000 claims of work-related injuries and diseases, since the beginning of year, 2020.
This is aside the billions of Naira paid by the Fund for work-related injuries since inception.
Dr. Nwagha noted that, repositioning the NSITF for greater efficiency remains the commitment of his interim Management team.
In her remarks, Mrs. Akajemeli, who led a delegation of senior officials from her office, emphasised the mantra of “Customer Need Above All Needs”, which guides Servicom’s operations.
The National Co-ordinator of Servicom advised that the place of stakeholders in running Government service delivery should always remain a focal point in the activities of the NSITF.
She also advocated for the Fund to maintain more media visibility in the traditional and the new/social media space. Her call for better service delivery is clearly in line with the redirected focus of the new Management on Service Provision
In her vote of thanks, the Head of Servicom Unit in the NSITF, Mrs. Ijeoma Okoronkwo thanked Mrs. Akajemeli for her continuous support for excellent service delivery in the public sector and promised to raise the bar of efficiency in service delivery in NSITF. The Servicom delegation comprised Mrs. Stella Benson, Mrs Ebele Igwilo, Mr. Tony Ochelebe, Mr Mfon Iniunam and Mrs. Henrieta Okokon.
The NSITF Ag.Managing Director received them alongside senior officials of NSITF, including Mrs. Temitope Akinwale, Barr. Maureen Allagoa, Mr. Baba Ma’aji Kabir, Dr. Michael Akabogu, Mr. Ponkap Zwalda and Mrs. Ijeoma Okoronkwo.
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